Change everyone wants but nobody wants to take responsibility for
I came across a brilliant cartoon which sadly too often nowadays sums up the sentiments toward change within all businesses.
Digital Transformation requires strong executive or Board level buy-in – without which the role and importance of the change in systems, processes will far well short of their desired objectives and adoption will falter. It is in the communication of change and applying Kotter’s 8 step (or a variant thereof) to managing change that has for us at Digital Rehab seemingly worked best. See below the key ingredients that Kotter notes: